FAQ's
1. How to apply coupon code?
- You can apply the coupon code in the checkout page.
2. What payment methods do you accept?
- We accept all major credit cards and PayPal.
- You can use PayPal from the cart page if, you aren't using a coupon code.
- If you want to use a coupon code then you can apply it in the check out page.
- You can use PayPal or Credit Card in the checkout payment page to submit the payment for the discounted amount
3. What is the return policy?
- Please refer return policy page.
4. Do you have an option to have a video call to view the products before we proceed to purchase?
- Yes, we will schedule a video call if you would like to see the products before you decide. Please contact us to schedule a call.
5. What is the quality of the products?
- We always source the highest quality products. The physical product may look much better than the image in the website due to digital limitations or photography.
6. How to become a member?
- You can register to be a member though the rewards button located in the bottom left corner of the page.
7. What are the benefits of becoming a member?
- You can earn 500 points when you join as a member
- You can earn points for each $ you spent on our website.
- We have referral benefits for you and the person you refer to.
- Please visit the rewards page to find more ways to earn points.
8. Do you organize live sessions?
- Yes, we plan to start Facebook live sessions, please check the Facebook page for announcements.
- We also have on demand video call option to demo the products.